You only get one chance to make a first impression and in this article we focus on how you as an employer can help make that first impression a positive one.
There are many things you can and should do but we are going to be focussing on the two key areas that we feel have the biggest impact on an employees experience and ultimately their fiest impression of you as an employer.
Due to our 15 years plus experience in recruitment and working closely with candidates and employers, the two areas we are focusing on and believe are absolutely key to get right are the recruitment phase and the on-boarding phase. These two areas play a crucial part of creating a great first impression with a candidate and will help you attract and retain the best talent in the industry.
The two key areas to focus on in this phase is the interview process and the offer process. Given the competition in the construction industry we are still surprised how employers still don’t quite understand the importance of speed. Remember, just because a candidate is interested in joining your business it doesn’t mean they will be willing to wait longer than they should just to join you or even interview with you… especially if their skill set and experience is in high demand.
The competition is high so you need to act fast. If a candidate that you feel is a good fit, based on their CV, is put forward then get an interview set up, get them in-front of you and get them on side and excited about the prospect of joining your business. We’re not saying that you should change your process, so if you have a two or three interview policy then fine, but don’t make the process longer than it needs to be, get them in and get them in quickly… if you don’t, your competition will.
Be transparent with the candidate once you have interviewed them. Explain when you will get back to them or the Recruitment Consultant with feedback and do it when you said you were going to do it.
The next step is the offer stage. If you have found the candidate you want to hire then get a move on. Get the offer letter sorted and sent and make sure you secure the candidate before another company still has a chance to meet them. A good bit of advice is to communicate with your colleagues who are also part of the offer process and make sure they are prepared so they can move quickly.
Congratulations, you have hired a great candidate to join your team… but the work doesn’t stop here. There are lots of things you need to consider when on-boarding successfully, which we are going to cover in a future article, but we are focussing on two key things to get right to make the new employees first experience a positive one.
The first is simple, an announcement to your team/business that you have just hired a great talent. This will help with the team with knowing who has joined, meaning they are more likely to make an effort to welcome your new employee. It will also help to make the new employee feel welcome and part of the team immediately.
The second is making sure they have everything they need to hit the ground running. From things like is their desk set up and have they got access to systems they need to get their job done. There is nothing worse than a new employee feeling like they can’t just get on because they have to wait for things to get set up and switched on…. it’s frustrating.
We hope this article was helpful. If you have got all of this in place then great, if not then maybe now is a good time to take stock of your current processes and see if there are any areas you can change or adapt to help you make a great first impression with new employees.
Looking to recruit construction professionals?
If you are looking to bring in talent to your team and business then get in touch with us today. We are experts in supplying great construction talent, so don’t delay let’s get to work on finding you what you need.