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Managed Service Provider

What Is A Managed Service Provider (MSP)


Let us manage your recruitment process and save you time and money. Our MSP team will allow you to focus on running your business whilst we take care of your staffing needs. We have a dedicated team that will work with you to deliver this service.

Fully Outsourced Basis:

You outsource all recruitment to Project Resource. Project Resource’s Managed Service Division manages end-to-end recruitment solutions for some or all roles across your business.

Hybrid Basis:

You retain your own in-house recruitment team, however, your in-house recruitment team need a partner on an on-going basis to manage the roles they cannot fill themselves. This may be caused by "peaks" of recruitment demand, technical complexity of the roles, lack of geographical coverage or performance issues within the internal team.

Project Basis:

You engage Project Resource for a specific period of time to complete a start-to-finish recruitment project. The nature of the engagement is time bound and relates to a specific need, generally by the type of role and/or geography.

What We Can Manage?

We can manage any or all of the following recruitment tasks for you:

  • Recruitment forecasting
  • Recruitment advertising
  • Application response
  • Candidate sourcing programs (web crawling, internal recruitment, employee referrals, networking, social media, etc.)
  • Conducting & scheduling interviews
  • Psychometric and behavioral assessments
  • Reference and background checking
  • Offer management
  • Vendor (3rd party supplier) management
  • Management reporting
  • New starter on boarding

What are the Benefits?


Reduced Time-to-Hire

Measured from the date we receive the new role to the time when a candidate accepts a job offer.  We typically reduce the time it takes to recruit a new hire by 30-50%. Hiring good people faster and reducing down time can substantially help your productivity.

Cost Reduction

The amount of cost reduction will depend on what recruitment model you have used in the past and what type of new model you are implementing. If you have solely relied on recruitment agencies in the past to fill all roles, then cost savings can be in the 30-50% range on a cost-per-hire basis. Clients moving from an in-house model to an outsourced model may not save as much, but you will achieve other benefits (i.e. reduced time-to-fill, flexibility, increased quality of hire). 

Quality of Hire

Project Resource has processes and assessment tools that ensure the optimal fit between the role, person and organisational culture. We start by creating a comprehensive job and person brief, we find talent from a wide range of sources (internal employees, employee referrals, internet, job boards, networks etc.), and we conduct behavioural interviews, psychometric testing and reference checks to assess candidates fit and make the offer on behalf of you. We also stand behind the quality of hires we place through offering extended rebate periods for placements.

More Transparency

More transparency around recruitment via enhanced reporting by Project Resource will ensure the right processes are deployed to provide you with highly comprehensive reports on total recruitment activity, making it far easier for you to understand what is happening, what is working/not working and how things can be improved.

What Differentiates Our Recruitment Process Outsourcing from Others?

Our entire Managed Services team prioritise your needs and focus on achieving your desired results by offering you a flexible and robust solution. 

Our willingness to custom build solutions that will work for you – whether it is a full outsource, hybrid model or project, we take time to truly understand your needs and design a recruitment solution that will work for you.

Our focus is on providing excellent relationship management & delivery on a local or national basis as required. A Senior Account Manager manages the relationship with you, ensuring your strategic recruitment needs are addressed, as well as your operational needs. Strict SLAs are used to measure our performance and our pricing models underpinning our commitment to deliver quality solutions.

Our experience is in providing "blended" MSP solutions, where we manage both the permanent and temp/contract recruitment for the client. This is different than most MSP providers who are strong in one category or the other.

Who Do I Need to Speak to?

If you would like to find out more about our Managed Service offering or wish to discuss how we can work with you can call Tina Pardoe, Head of Managed Services on 07967 111 787, alternatively you can email Tina on t.pardoe@project-resource.co.uk.