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Job description


QUALITY MANAGER - SHREWSBURY - CONSTRUCTION

Location: Shrewsbury based office - Nationwide sites
Salary/ Rate: £40,000 - £45,0000 (DOE)
Company: Award Winning Main Contractor - Multi-room specialist

Award-winning contractor is seeking a Quality Manager to join their growing division. Our client requires you to focus on a mixture of their New Homes developments, Hotels and Student Accommodation projects. You will be responsible for inspecting the quality close to completion of the project. The ideal candidate will have a snagging/ quality background and would suit a finishing manager or a junior clerk of works or Site Manager looking for a new challenge.

We are eager to speak to candidates who have the ability to build strong, trusting relationships with clients as this will see you excel in this role - exceptional customer service is imperative for you to succeed in continuously improving the client's experience.

Duties include however are not limited to:

  • Snagging and Quality Control
  • Assume responsibility for resolving customers' issues efficiently.
  • Maintain and update customer records in accordance with department protocols.
  • Build strong networks internally with customer relations,
  • Ensuring quality check procedures are followed at every stage of production
  • Documenting any quality issues and documenting
  • Creating procedure checklists and coordinating with other Inspectors
  • Dealing with customer feedback and complaints



Requirements include:

  • Must have a minimum of two years' experience within property or construction quality role.
  • Strong customer relations experience with ability to develop and maintain relationships with new home owners.
  • Exceptional administerial skills.
  • Proficient in basic computer programs (Word, Excel, et cetera).
  • Impeccably organised.
  • Impeccable communication skills: face to face, telephone and e-mail.
  • Experience of defect resolution or Property Management.
  • Tenaciously self-motivated and determined to succeed in all responsibilities.
  • Calm and immaculate in personal presentation.



If you feel you would excel in this position, please send your CV to , or contact me directly j.johnston@project-resource.co.uk or call me on 07584 670 995