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Job description

Customer Care Manager - Housing

Multi-skilled Tradesman

New sites: Numerous New Build Developments in Northamptonshire

PLC HOUSEBUILDER EXPERIENCE AND LARGE DEVELOPMENT/SITE EXPERIENCE WOULD ALSO BE ADVENTAEGEOUS.

Our client is a leading Housebuilder with many regional offices around the country. They have an excellent reputation with a long-established history and are very much a recognised brand, delivering c600 units per annum from their East Midlands regional office.

This is truly a regional opportunity and all sites are located within commutable distance of their office location.

Due to significant growth in the region, they are actively seeking a Customer Care Manager who has experience in working for a Housebuilder on New Build Housing projects.

Key Responsibilities: Customer Manager - Housing

  • Ensure defects are dealt with as expediently as possible with minimum cost to us and minimum inconvenience to our clients
  • Cultivate good working relationships with subcontractors who are undertaking remedial work
  • Monitor all outstanding tasks weekly and ensure action on 'overdue defects', providing support to the Customer Service Administrator where necessary
  • Provide early warning of future problems/product failures to operational team and supply chain
  • Operate in a hands-on capacity to ensure Defects are addressed promptly

Benefits: Senior Site Manager - Housing

  • Basic salary of up to £36,000 per annum
  • Company Van
  • Contributory pension scheme

The Application Process:

Please submit all CV Applications via this job board or send directly to h.singh@project-resource.co.uk in the first instance quoting Vacancy #59658 and we will contact you within 3 working days if your application has been successful.

We also operate a reward scheme, details of which can be found here. Recommend a friend or colleague or let us know about any job that you heard of to claim a £250 referral fee.

Services advertised by Project Resource are that of an Employment Business/Agency. Project Resource are an equality and diversity recruitment agent and employer.